Cell phone carriers are planning to shut down 3G Networks to make room for updated network services, including 5G. Read an announcement from the FCC about the phase out here. If you have an older cell phone, you may be unable to make or receive calls or texts when the update happens. Older cell phones will also lose the ability to call 911. Cell phones affected are 3G cells and some 4G cell phones that do not support Voice over LTE.
While network shutdowns will vary by company, some are set to begin shutdowns as early as January 1, 2022. Check in with your cell provider to learn more.
These upgrades may also affect other devices like tablets, smart watches, car SOS services, some medical devices, home security systems, and other products that may use 3G.
Contact your provider if you are in need of an upgrade. Some companies are offering deals on new devices. The FCC’s Lifeline program and the FCC’s Emergency Broadband Benefit program may also be able assist eligible consumers with phone or internet services.