Although information related to the Covid-19 Pandemic changes daily, please refer to the following sites & links for reliable, timely information:
- Disability Rights California Self Help Guide and downloadable pdf (7/29/21)
- Tenant Relief Act Information (7/16/21)
- Emergency Rental Assistance Programs (7/1/21)
- Contra Costa County Extending Eviction Protection and Rent Freeze Press Release. For more information. (6/22/21)
- CA COVID-19 Rent Relief English and Spanish (6/22/21)
- COVID-19 SB 91 tenant rights explained by Legal Services of Northern California English and Spanish (3/26/21)
- CA COVID-19 Rent Relief Website (3/15/21)
- Understanding California’s COVID-19 Tenant Relief Act (2/17/21)
- Hardship Declaration of Covid-19 Financial Distress Form (English & Spanish) (2/12/21)
- Concord Rental Assistance Info Flyer (2/12/21)
- Concord Tenant & Landlord Info Flyer (2/12/21)
- Contra Costa County Supervisors Pass an Ordinance to Extend Eviction Protections & Rent Freeze (as of 2/2/21)
- The Covid-19 Tenant Relief Act – SB91 signed into law as of 1/29/21
- Contra Costa County Ordinance for Eviction Protection (as of 9/23/20)
- California’s Tenant Relief Act of 2020 Fact Sheet, also available in Spanish (as of 9/9/20)
- Rental Assistance — Shelter Inc’s Rental Assistance Program Info and Rental Application Form
- For free meals check out freemeals.org
- The Foodbank of Contra Costa & Solano
- Meals on Wheels Diablo Region
Contra Costa County Homepage – timeline of Covid-19 announcements for Contra Costa residents.
Area Agency on Aging for Contra Costa – Various resources for older adults in the county that need support.
Health Insurance Counseling & Advocacy Program — Provides free & objective information and counseling about Medicare.
Law Help CA – Useful information about finding reliable legal help.
CCSLS provides free legal services to tenants who have legal issues related to their tenancy. To have your case evaluated, call (925) 609-7900.
CCSLS does not provide assistance to landlords seeking to evict tenants. To hire a private attorney, contact the Lawyer Referral and Information Service through the Contra Costa County Bar Association at (925) 825-5700. The Contra Costa County self-help center has new drop-in hours as well — check out the court self-help center flyer in English or Spanish.
The California court’s website has resources on housing matters, including evictions (unlawful detainers), foreclosures, and security deposits.
For an online tool to help a tenant with a Unlawful Detainer action, visit Tenant Power Toolkit.
For the latest info on Residential Tenants’ and Landlords Rights’ & Responsibilities, see this booklet.
For federal housing law resources, check out the National Housing Law Project’s resource center on their website or call 415-546-7000. They have information about public housing, Section 8 Housing Choice Vouchers, and more.
To learn more about housing rights view CA Rights Department Know Your Housing Rights. (9/2022)
CCSLS does not assist clients who are searching for new housing. The Contra Costa County website has resources on finding affordable housing in the County. You can also contact them at (925) 674-7208.
Aging and Adult Services also provides resources through their Information and Assistance line for seniors and people with disabilities in Contra Costa County. You can contact them at (800) 510-2020 or (925) 229-8434 (if calling from a cell phone or outside of Contra Costa County).
CCSLS provides free legal assistance to seniors experiencing elder abuse. Click here for more information on our services. To have your case evaluated, call (925) 609-7900.
- View our presentation on Protecting Yourself: Elder Abuse and Financial Scams
Abuse in long-term care facilities: California Advocates for Nursing Home Reform provides information on elder abuse, focusing on nursing homes and senior residential facilities. If you or someone you know is experiencing elder abuse in a long-term care facility, you can contact Empowered Aging on their website or at (925) 685-2070.
If you suspect that you or someone you know is experiencing elder abuse that takes place outside of a long-term care facility, you can make a report to Adult Protective Services at (877) 839-4347 or (925) 602-4179 (cell phones or calls made outside of Contra Costa County).
Fraud, Scams, and Identity Theft
- Covid-19 Scams aimed at seniors (Video)
- Top ten financial scams targeted at seniors
- The Consumer Financial Protection Bureau has information and resources for seniors to protect their assets.
- The Federal Trade Commission has information on protecting yourself from identity theft.
- The Privacy Rights Clearinghouse has guides to prevent identity theft.
- Tips on safeguarding your bank account
- View our presentation on Scams, Fraud and ID Theft.
- Cryptocurrency Scams: A New Frontier for Scammers (3/14/22)
- View our post Mortgage Relief, Loan Modification, and Foreclosure Rescue Scams—and Where to Turn for Legitimate Assistance (2/28/22)
- View our post Learn How To Spot and Protect Yourself from Romance Scams (2/14/22)
The National Consumer Law Center has resources on many topics, including bankruptcy, mortgages, loans, credit cards, and more.
CCSLS may be able to assist in cases in which a senior has been scammed by a “professional” such as a person who has sold someone an unnecessary security system. To have your case assessed, call (925) 609-7900.
- Have debts that are in collection? Check out our Consumer Debt Collections Overview.
- If you are being contacted by debt collectors, the Consumer Financial Protection Bureau has sample letters you can send, based on your individual circumstances. CCSLS can also assist with this.
- If you have been sued by a creditor, we can assess your case and review your options with you. If you choose to respond to the complaint, we can prepare the documents for filing. It is important to make note of the exact date you were served and reach out for assistance as soon as possible. The deadline to respond is generally 30 days from the date of service.
- We advise consumers to steer clear of debt settlement/debt relief companies. They charge a lot of money to do what you can do for free, either on your own either or with our assistance, and they can also cause you additional legal problems. Contact us if you have been treated unfairly by a debt settlement company or want to know your options for withdrawing from the program.
- Bay Area Legal Aid hosts Consumer Rights Clinics where you can speak with an attorney about your consumer legal issues or whether bankruptcy makes sense for you. (Note: Bankruptcy rarely is the best option for low-income seniors who don’t own property.)
- NCLC provides a guide on dealing with and stopping debt collection harassment.
CCSLS does not assist with bankruptcy cases; however, we can talk to you about debtor’s rights and give you referrals. The Contra Costa County Bar Association hosts free bankruptcy clinics on a monthly basis. The Alameda County Bar Association Volunteer Legal Services Corp. also hosts monthly bankruptcy workshops (in Oakland, but CCC residents are eligible) in which they assist individuals who are representing themselves in Bankruptcy Court. Call (510) 302-2222 for more information
Durable Power of Attorney
Clients who are seeking to create a Durable Power of Attorney for their finances can contact CCSLS for an appointment at (925) 609-7900.
Other Resources for Seniors & Family Members
- The California Court self-help website has many resources for a variety of legal topics.
- Sacramento Law Library has resources and instructions for filling out many court forms.
- Private attorneys: Contra Costa County Bar Association
Health and Economic Stability
Justice in Aging provides an overview on resources for supporting seniors’ economic stability
Supplemental Security Income (SSI):
The Social Security Administration retirement section provides information on how to apply for and manage benefits, including online applications.
Medicare / Medicaid
- The Medicare website provides a lot of information regarding benefits and applications.
- Health Insurance Counseling & Advocacy Program (HICAP) provides Medicare counseling.
- Bay Area Legal Aid has a healthcare access program for Medi-Cal and Medicare access.
Area Agency on Aging provides information and assistance regarding the resources available to Contra Costa County seniors.
Mediation / Out of Court Resolutions
SEEDS Community Resolution Center offers free mediation for individuals or families in conflict. They are a partner in the Elder Abuse Prevention Project (Link to EAPP section).
Aging in Harmony provides mediation services for families for a fee.
- Are you an agent for a Durable Power of Attorney? Learn about your responsibilities
- Are you an agent for an Advance Health Care Directive? Learn about your responsibilities (see pages 25-27)
- Talking to your loved ones about planning for incapacity: https://theconversationproject.org/
- Good read: Being Mortal by Atul Gawande
- Guide for Representative Payees for Social Security
- If you are looking for legal services for a senior who lacks capacity, call the Contra Costa County Bar Association for assistance at (925) 825-5700.
- Talk to loved ones about scams, fraud, or identity theft.
- USC has a training and resource library on elder abuse for caregivers and community members.